Saturday, February 10, 2018

Lenovo Family Cloud

Invitation from Lenovo try out the following products:

Lenovo Family Cloud (Client - phones/tablets)
Lenovo Family Cloud Server (Server - Win10/64bit PC)

Went to my bookmarked Lenovo system scan webpage and one of the software items on the list was indeed the Lenovo Family Cloud Server, went ahead and installed that with no issues.

Next off to Play store to get the Android client. Two on offer with one marked NEW, so installed that on my Samsung J7 Pro – with no issues. Opened the app and was greeted with this message:

App version is V1.3X, checked the server version below and it’s V1.2x – what gives?












Went looking through the Lenovo website for a V1.3x version and gave up.

Logged in as a registered user which gives additional tech support and started an online chat with tech support, got a person with the name of Dharani.

Took a while for him/her to understand but after sending screen clips of both client and server he/her came good and sent me a link to download V1.3x

All good now and Lenovo retains the 100% satisfaction rating with this customer.


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