RE: My phone is running out of memory !!!

Further to this with the phone lying idle on the desk battery consumption has markedly improved ???

My phone is running out of memory !!!

I have a hand-me-down from my older kid, a Samsung Galaxy GT-N7000 which is a few years old now but still a very nice capable phone adequate for my needs.

However...and much to my surprise, the beast is running out of memory ??? Now with this type of Android device the whole memory thing can be very confusing, when it's connected to the Win7 box Samsung Kies reports Internal Memory 3.15/10.97GB and External Memory 1.09/3.68GB which is the 4GB SD card.

Speckles catching sunshine

Speckles posing on the curved coliseum bench seat while catching some morning rays under the garden arbour

Cosy animals

Fired up the old Vulcan space heater in the lounge to keep the animals happy. Milo was there as well but nicked off when I turned on the main lights - scary cat.

Cat on lap

Presto is working !!!

Gave it another go this morning and all devices working again - as normal.

1. T-box OK
2. Win7 desktop OK
3. Lenovo tablet OK

Presto - Damage control

 

Hi Alan,

Thanks for getting in touch, and apologies for the inconvenience. We appreciate your frustration, and can assure you that we are working on a resolution for those affected customers.

If you’ve not already, please confirm and go through the troubleshooting steps provided. As an initial troubleshooting step please perform a soft reset on the t-box, by pressing the reset button underneath for approximately 2 seconds.

As a gesture of goodwill, we will extend the length of your promotion so that you have a further month free.

In the interim if you can view Presto on an alternate device, such as a smartphone, tablet or desktop device, we will work towards identifying the root cause of this issue, rectify and update you as soon as possible.

We appreciate your patience on this and will work to update you as soon as we have a resolution.

Thanks,
From the Presto Support Team